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Privacy Policy

Types of Information We Collect

Information You Manually Provide. Supply Solutions collects the information—including Personal Information—you knowingly and manually provide when you use our website (

For example:

  • If you apply to become a reseller, we will ask you to provide your name, company name, email address, and other information.

  • If you order products through one of our Sites, we will ask you to provide the information we need to process and ship your order.

  • If you use a “contact us” form to ask us a question, we will collect whatever Personal Information you submit with or include in your question. 

Information Collected by Third-Party Cookies

In addition to the cookies Supply Solutions delivers to your computer through our website, certain third parties may deliver cookies to you for a variety of reasons. For example, we may use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Sites.

We may also permit third parties to deliver cookies to your computer through our Sites for the purpose of tracking your online behaviors across nonaffiliated websites and delivering targeted advertisements either on our Sites or on other websites.

You have choices about the collection of information by third parties on our Sites. You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioral advertising purposes. It may be that some of the third parties that collect interest-based information on our Sites do not participate in the industry-developed opt-out website, in which case the best way to avoid third- party tracking of your online behaviors may be through your browser settings and deletion of cookies.

How We Use Information Collected Through Our Sites

Generally, we use the information we collect through our Sites:

  • to provide the information, products and services you request;

  • to provide you with effective customer service;

  • to provide you with a personalized experience when you use our Sites;

  • to contact you with information and notices related to your use of our Sites;

  • to contact you with special offers and other information we believe will be of interest to

    you (in accordance with any privacy preferences you have expressed to us);

  • to invite you to participate in surveys and provide Feedback to us (in accordance with any

    privacy preferences you have expressed to us);

  • to improve the content, functionality and usability of our Sites;

  • to better understand your needs and interests;

  • to improve our products and services;

  • to improve our marketing and promotional efforts;

  • for security, credit or fraud prevention purposes; and

  • for any other purpose identified in an applicable privacy notice, click-through agreement

    or other agreement between you and us.

    Please see below for information about the choices you have about the ways we use your Personal Information.

Use of Aggregated Information

We may use information gathered through our Sites to create a compiled, aggregate view of our Sites’ visitors and their usage patterns. We use aggregated information to operate our services and to better understand visitors to our Sites as we develop new products and services. We may also share aggregated information with our third-party service providers as well as with other third parties so they can better understand the market we serve. Aggregate information is not personally identifiable.

Use of Survey Information

From time to time, we may post a survey on our Sites or, if we have your contact information, we may send you a questionnaire or survey. We compile statistical information from the responses to our surveys. These statistics are not personally identifiable. These statistics help us understand your needs and preferences and improve the content and functionality of our Sites.

How to Access, Update or Correct Your Personal Information

If you have registered on our Sites, you may be able to access, update or correct the Personal Information you have submitted to us through your account. If you are unclear as to how to access, update or correct your Personal Information, please contact us using the Contact Us link below. We will respond to you within a reasonable time and, in any case, within the time limits established by applicable law. We may ask you for additional information to verify your identity. In most cases, we will provide access and correct or delete any inaccurate information you discover. In some cases, however, we may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identify.

Steps We Take to Safeguard Your Personal Information

We maintain reasonable administrative, physical and technological measures to protect the confidentiality and security of Personal Information you submit on or through our Sites. Unfortunately, no website, server, or database is completely secure or “hacker proof.” We therefore cannot guarantee that your Personal Information will not be disclosed, misused or lost by accident or by the unauthorized acts of others. Further, we cannot control dissemination of Personal Information contained in User-Generated Content you post on or through our Sites, and you should have no expectation of privacy in such information.

How We Share Your Personal Information with Others

With Credit Card Payment Processors. Some of our Sites permit you to use a credit card to order and pay for products online. We work with a third-party vendor to process your credit card payment, and we never receive, process, or store your credit card number. We provide to the vendor not only the minimal data it needs to process your payment but also enhanced product information (such as the names of the products you purchased and their unit price). The vendor and other downstream payment processors use this data to process your transaction, to provide to you a more detailed credit card statement, and/or for their own marketing purposes. By providing enhanced product information to the vendor, we can reduce the fees we pay on each transaction, which in turn keeps product costs down. 

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